A virus’ impact on business

By Payload • February 10, 2021

“Sorry.  Closed due to Covid-19”.  “Face masks required”.  “Stop!  Before entering, please confirm if…”

Messages like these have decorated storefronts and the windows of businesses globally since the onset of this pandemic early last year.  At the beginning of 2020, a co-worker’s birthday meant huddling into a break room to sing “Happy Birthday” off key.  Now at the beginning of 2021, any birthday celebrations are done via web conferencing software, and often in pajamas.  And if you are one of the few to still work in a physical office, the environment and appearance will have changed dramatically.  In its wake, Covid-19 has disrupted all aspects of life; from parties, to meetings, to supply chains.  It is not all bad news, however.  Many good things have come from this pandemic. Many businesses have found ways to adapt through the use of digital technologies.

In 2020, the video communications platform, Zoom, saw its biggest year ever due to Covid-19.  Zoom reported “making $328 million in revenue during its February-April quarter” alone according to  the article, Zoom saw a huge increase in subscribers – and revenue – thanks to the pandemic.  Every day, digital and technology companies like Zoom, Google, and Payload do their part helping to transform how companies do business.  The advent of digital technology has provided the ability for business to pivot and keep afloat and/or succeed during these trying times.

Digital adoption has taken a quantum leap at both the organizational and industry levels – McKinsey & Company

So, let’s discuss some of the changes…

Working from Home, or “No pants. No shoes. Web-service!”.  Digital has allowed employees and businesses to continue to operate remotely, often from the comfort of home.

Real Estate.  The increasing closures of commercial properties due to Covid-19 concerns and the ability to work from home for many has had a great impact on economies the world over.  According to Is there a second life for Calgary’s office towers?, “the downtown office vacancy rate will top a record 30% sometime next year and remain anchored above that mark by the end of 2023”. Digital solutions have transformed bedrooms, living rooms, and kitchens into meeting rooms where offices are not possible.

Save a Tree.  The move to digital has allowed companies to “go green”.  Being able to send emails, collaborate on files electronically, and submit payments online have decreased the use of paper, and in some cases, eliminate it completely.  Payload’s eTicket and eManifest solutions are great examples of digitizing paper processes that reduce the use of paper significantly while allowing insight and capabilities not possible with paper.

“No Touching”.  Touchless technologies are also on the rise as a response to the pandemic as a means of mitigating the spread of Covid-19.  Payload’s technology, as an example, allows for reduced touches of paper between individuals, as physical paper is no longer needed to confirm, correct, and reconcile information from the field.  Digital field tickets, manifests, and TDG documents allow oil and gas administrators, coordinators, and production assistants to access information quickly and electronically, from the safety of an office or home.  With Payload, the information you need is a click away.

Fast-Forward.  From the list of good that has come out of the pandemic, the adoption of digital solutions, and specifically, the expediting of this change is at the top of the list.


– McKinsey & Company

What does this mean for your business?

If your organization is hesitant to adopt a digital solution, don’t worry, it is not too late and it’s not as hard as you might think.  Digital solutions have given businesses insights beyond what they thought was possible. Along with their transformative nature, software and applications have not only become more and more accessible, but user-friendly, as well.  Payload is no exception to this.

Our team continues to take an interactive approach to innovating, as we collaborate and engage users with changes and prospective features.  Our platform provides service companies, producers, supply chain, emergency services, and government agencies with crucial and time sensitive information.

  • Digital field tickets and master tickets allow real-time access to bill of lading information such as volumes and product data from the field and quick payment and processing.
  • Live Map allows administrative personnel to see assets and product within our application. No need to navigate between screens or call a driver for an ETA.
  • Reporting provides information to those who need information fast. With our selection of reports, information can be seen as soon as a field ticket is created.

Payload’s focus is innovation and providing value, through digital solutions.  Changes in business, while necessary, are often unpredictable.  The Covid-19 pandemic has forever changed the landscape of business and has altered how many operate.  In response, the introduction and adoption of digital technologies has helped ease the demands of transitioning from the office to working from home by providing a means for operations to continue via web-based conferencing, electronic email, and digital workflows.

Whether your need is to reduce your impact on the planet, doing more with less, or adjusting to life in a pandemic economy, at Payload we have an app for that.

For more information on how our team can help your organization by going digital, contact our team at for a demo, today.

PAYLOAD is a brand built on innovation and creating value. Let us show you how we can save you time and money!