Privacy Policy

1. Introduction

Thank you for choosing to be part of our community at Payload Technologies Inc., doing business as PAYLOAD.

Payload Technologies Inc. (“Company”, “we”, “us”) respect your privacy and are committed to protecting it through our compliance with this policy. We are committed to protecting your personal information and your right to privacy. If you have any questions about his privacy notice, or our practices with regards to your personal information, please contact us at info@payload.com.

Personal information is information that may be used to identify a specific individual (not including the business address and business phone number of an individual). Examples of personal information include your name, address, age and other personal identification numbers.

This privacy policy (the “Policy”) describes the types of information we may collect from you, our customer, or that you may provide when you access and use the Payload.ca website (the “Website”) and all related mobile apps (including Payload Mobile and TDG Mobile apps) (Apps), social media apps, and desktops apps, and our practices for collecting, using, maintaining, protecting and disclosing that information.

This Policy applies to information we collect:

• Through the website or any other part of the Payload’s apps; and
• In e-mail, text and other electronic messages between you and us.

It does not apply to information collected by:

• us offline or through any other means, including any other website operated by the Company (including our affiliates and subsidiaries) or any third party; or
• any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Payload apps.

When you use our mobile application (the “App”) and more generally, use any of our services (the “Services”, which include the App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you, in the clearest way possible, what information we collect, how we use it, and what rights you have in relation to it. Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using any part of the Payload apps, you agree to this Policy. This Policy may change from time to time. Your continued use of the Payload Apps after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

1. People Under the Minimum Age

The Payload Apps are not intended for people under 18 years of age (the “Minimum Age”). No one under the Minimum Age may provide any information to or on the Payload Apps. We do not knowingly collect information from people under the Minimum Age, do not use or provide any information on the Payload Apps or on or through any of its features, make any purchases through any of the Payload Apps, use any of the interactive or public comment features of the Payload Apps or provide any information about yourself to us, including your name, address, telephone number e-mail address or any screen name or username you may use. If we learn we have collected or received personal information from a person under the Minimum Age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under the Minimum Age, please contact us at info@payload.com.

This privacy notice applies to all information collected through our Services (which, as described above, includes our App, as well as any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

Payload Technologies Inc. built the Payload Mobile app as a Commercial app. This SERVICE is provided by Payload Technologies Inc. and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. The only personally identifiable information we collect and store is the information you choose to provide us. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Payload Mobile unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to mobile phone number and email address. The information that we request will be retained by us and used as described in this privacy policy.

We collect and use personal information for the purposes reasonably required to carry on our business, including the following: (a) To establish and maintain a responsible relationship with you: we collect basic information from customers, potential customers, or suppliers and other individuals to confirm identity and related contact information. This information is used to maintain effective relationships; (b) To meet legal requirements: we collect and use personal information in order to meet our contractual obligations to you, and our legal obligations to others; (c) To manage, develop and improve operations: we collect and use personal information to ensure an efficient operation of business; and (d) To understand your needs: From time to time, we may ask you to participate in surveys that provide important information about the effectiveness of services, or other communications. We do not sell names, email addresses, mailing addresses, or other information to third parties for any purpose whatsoever. If we identify a new purpose for the personal information that we have collected from you, we will obtain your consent before using your personal information for the new purpose.

We may be required to disclose personal information in certain situations, including the following: (a) to an affiliated company or a third party service provider where the third party has agreed to handle the information in accordance with our policies and the applicable legislation; (b) to a person whom we reasonably believe to be acting as the individual’s agent; (c) to a public authority, or its agent, to the extent required to comply with legal or regulatory requirements and (d) for the purpose of a proposed sale of all of or a part of our business, in which case, we will obtain the agreement of third parties to protect the confidentiality of information disclosed.

Except in limited circumstances, we only collect, use or disclose your personal information with your consent. By your receipt or review of this Privacy Policy, we will assume, unless we hear from you otherwise, that you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. You may withdraw or limit your consent to our collection, use or disclosure of your personal information at any time, subject to any legal or contractual restriction and reasonable notice. Please note that the withdrawal of your consent may change the way in which we are able to interact with you. We will not use or disclose your personal information without your consent except in the following circumstances: (a) when required by law or for law enforcement or investigatory purposes; (b) for an emergency that threatens life, health or security; (c) or the purpose of collecting on a debt owed to us; or (d) if the information is publicly available and specified in the applicable regulations.

Keeping your personal information confidential and secure is a priority for us. In order to ensure protection of your personal information, we have developed security procedures to safeguard and protect your personal information against loss, theft, unauthorized disclosure, copying, and unauthorized use or modification, including: (a) limiting the collection, use and disclosure of personal information to that reasonably required to carry on our business; (b) ensuring that areas and documents are only accessible by authorized personnel on a need-to-know basis; (c) protecting the confidential nature of personal information when dealing with other organizations and requiring them to meet the same standard as we do in handling personal information.

The app does use third party services that may collect information used to identify you. Link to privacy policy of third-party service providers used by the app

Google Play

Firebase

Mixpanel

The app collects location data to enable routing, geofences, and location suggestions. Location data is collected while a field ticket is active even when the app is closed or not in use.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes.

This policy is effective as of 2021-01-01

Contact Us

If you have any questions about our Privacy Policy, do not hesitate to contact us at info@payload.com.