Shay Heron

Vice President, Marketing and Service Delivery

As VP, Sales and Marketing, Shay has a passion for the overall customer experience at Payload. With over 20 years of experience across several industries, Shay brings a multi-disciplinary approach to the sales and marketing role. Shay began her career in financial services and moved into technology with sales and account management of fiber optic broadband services. Now at Payload Shay brings a strong background in marketing and customer advocacy together with her interest and training in change management to help clients transition from a manual to an automated management of their field logistics.

Shay volunteers with multiple organizations throughout the city including Springbank Hockey, South Calgary Ringette and sits on the board of both her Community Association and the Ireland Canada Centre for Commerce (ICCC).

She holds a Bachelor of Administration and is a certified Change Management Practitioner.